tag:blogger.com,1999:blog-4136688967715659383.post2095147757067721081..comments2023-06-16T04:27:08.971-05:00Comments on Returning to Bedlam: I Have No One to Blame but MyselfAnonymoushttp://www.blogger.com/profile/05358631883472544059noreply@blogger.comBlogger12125tag:blogger.com,1999:blog-4136688967715659383.post-40125943061879070162009-11-11T12:05:48.590-06:002009-11-11T12:05:48.590-06:00Hi this is Michael from Home Depot Customer Care, ...Hi this is Michael from Home Depot Customer Care, we are making a lot of improvements in our stores and I am disappointed to hear that your experience with our associate turned out as it did. I would like to pass this feedback on to Management and would like some more information, feel free to send me an email. Again, I am sorry we let you down. <br /><br />Michael <br />Customer Care<br />The Home Depot<br />Atlanta, GA 30339<br />michael_care@homedepot.comhomedepot_michaelnoreply@blogger.comtag:blogger.com,1999:blog-4136688967715659383.post-22535642833065753982009-11-09T21:39:34.410-06:002009-11-09T21:39:34.410-06:00this was hilarious. i'm sending it to my husba...this was hilarious. i'm sending it to my husband. he is a menard's man to the core and hates home depot. he probably has a bernice story or two as well!40winkzzzhttps://www.blogger.com/profile/04707345570759229347noreply@blogger.comtag:blogger.com,1999:blog-4136688967715659383.post-39627718577626828422009-11-09T19:48:53.447-06:002009-11-09T19:48:53.447-06:00There's gotta be a Lowes close by.
Well, the ...There's gotta be a Lowes close by.<br /><br />Well, the Home Depot close to my house has people who have been seriously energized the last few months. And I mean bending over backwards trying to help me when I'm there. Interesting.Kidhttps://www.blogger.com/profile/05287399775879832602noreply@blogger.comtag:blogger.com,1999:blog-4136688967715659383.post-67093253532456899212009-11-09T16:23:21.566-06:002009-11-09T16:23:21.566-06:00not only did you fix the gutter so all is well, yo...not only did you fix the gutter so all is well, you also got a blogpost. Which unfortunately, all of us can relate to, though not always at a Home Depot. Our town has a Lowe's, but I think Bernice's sister works here.TobyBohttps://www.blogger.com/profile/10059127191235363874noreply@blogger.comtag:blogger.com,1999:blog-4136688967715659383.post-17271064891673575452009-11-09T13:28:17.853-06:002009-11-09T13:28:17.853-06:00You're better than me!! I'd probably have...You're better than me!! I'd probably have hit her with the board!<br /><br />In Japan, even the workers at McDonald's had work ethics. They raced to get your special order, apologized for taking 1.2 minutes to do so, and if you had your hands full with kids, would carry your tray to the table. Sigh, I miss Japan!Michellehttps://www.blogger.com/profile/01613890592830485572noreply@blogger.comtag:blogger.com,1999:blog-4136688967715659383.post-1670803944131432422009-11-09T12:38:17.264-06:002009-11-09T12:38:17.264-06:00Wow. Is it safe to say that we have a nice Home De...Wow. Is it safe to say that we have a nice Home Depot here? sigh. no problems. Lowes has been stupid at times, but not HD. Must be a TX thing? ;o)Lindahttps://www.blogger.com/profile/05290534151500649637noreply@blogger.comtag:blogger.com,1999:blog-4136688967715659383.post-71508092363795553742009-11-09T11:45:46.240-06:002009-11-09T11:45:46.240-06:00You have the patience of a saint, Arby.You have the patience of a saint, Arby.Mrs. Ahttps://www.blogger.com/profile/10392701183567830086noreply@blogger.comtag:blogger.com,1999:blog-4136688967715659383.post-66097195284821285882009-11-09T09:40:56.315-06:002009-11-09T09:40:56.315-06:00Big D worked part-time at Home Depot for a couple ...Big D worked part-time at Home Depot for a couple of years, way back before we had children. The company hasn't been the same since he left....Kelliehttp://www.thepiratemom.comnoreply@blogger.comtag:blogger.com,1999:blog-4136688967715659383.post-88336312078222918642009-11-09T09:05:56.944-06:002009-11-09T09:05:56.944-06:00"As she is fonding of observing, she usually ..."As she is fonding of observing, she usually meets the friendliest, fastest, and most competent cashier at the self-service station."<br />Amen! and ROFL!<br /><br />But you have to keep going to HD. It makes such good blog fodder....CrossViewhttps://www.blogger.com/profile/14083392878830138266noreply@blogger.comtag:blogger.com,1999:blog-4136688967715659383.post-90962648522807703722009-11-09T08:05:29.312-06:002009-11-09T08:05:29.312-06:00Sir goes to Home Depot, Menards and Lowes. Since ...Sir goes to Home Depot, Menards and Lowes. Since he works construction he knows all three quite well. I don't recall him having a problem except on price comparisons. He will inform them when he's buying something that "so and so" has it cheaper. They will say "that will take some time to check, we'd have to phone." Sir will say "okay, I can wait." And he will cross his arms and stand there until they complete the call. <br /><br />Personally, I go to Menards - I know where things are. And if I don't, I don't bother to ask any of the workers - I call Sir. He will, via the phone, direct me to exactly the aisle and to the item. <br /><br />They all should just hire my hubby.Browniehttps://www.blogger.com/profile/14965778402255268108noreply@blogger.comtag:blogger.com,1999:blog-4136688967715659383.post-10235836656461260252009-11-09T07:47:19.282-06:002009-11-09T07:47:19.282-06:00I have stopped going to HD as a rule, no matter ho...I have stopped going to HD as a rule, no matter how large or small the purchase, because I've been burned so often. I go to Lowe's instead. They have yet to screw me over.<br /><br />Honestly, I think I'd drive miles out of my way to avoid going to HD if I had to. Just sayin'.Teacher Mommyhttps://www.blogger.com/profile/11215145025563985398noreply@blogger.comtag:blogger.com,1999:blog-4136688967715659383.post-69672071906606153292009-11-09T07:03:04.699-06:002009-11-09T07:03:04.699-06:00I think perhaps it's time for another letter t...I think perhaps it's time for another letter to Home Depot from Arby!<br /><br />I too prefer the self-checkout because then you avoid having to deal with rude, incompetent people. The last time we were at HD, though, we had a problem with scanning one of our items in the self-checkout. So we had to try to get the attention of the cashier who sits kind of in the middle of all the self-checkout registers. Difficult to do because she was chatting with a colleague. I know they were chatting as opposed to discussing Register Matters because she was laughing. Once we finally got her attention, her smile/laugh vanished and was replaced with a scowl. She did help us but not once did she make eye contact or say ANYTHING to us. <br /><br />I commented to my husband as we were leaving (and hopefully loud enough for her to hear) that I cannot IMAGINE acting the way she just acted. I mean, not only is it not in my nature to completely ignore a customer, but surely they received SOME training, however short, in customer service. And surely that training explained the importance of being socially adept. At least a little bit??? <br /><br />OK, stepping down from my soap box.Kathleenhttps://www.blogger.com/profile/17808679812939188136noreply@blogger.com